Frequently Asked Questions
Find answers to common questions about MySmartPros
For Students & Parents
Simply post your requirement by filling out the registration form. We will match you with verified tutors who fit your needs. You can also search for tutors directly.
Yes, registration is completely free for students and parents. You only pay the tutor directly for their teaching services.
All tutors undergo a verification process including ID verification, qualification checks, and background screening to ensure safety and quality.
Yes, you can request a demo class with any tutor before making a commitment. Many tutors offer free or paid trial classes.
You can always switch tutors. Simply post a new requirement or search for other tutors. There is no commitment or lock-in period.
For Tutors
Click on "Register as Tutor" and complete the registration form with your details, qualifications, and subjects you teach. Our team will verify your profile.
Registration is free. We operate on a lead-based model where you purchase credits to contact student enquiries.
Credits are used to unlock student contact details. Different enquiries may have different credit costs based on the subject and level.
Keep your profile updated, respond quickly to enquiries, maintain good ratings, and provide quality teaching to get more referrals.
You will start receiving enquiries that match your profile once your account is verified. Ensure your profile is complete for better matches.